As a customer who had always been satisfied by the sandwiches, etc. at Pret, I made a complaint earlier through their website about the blasphemous name they had chosen and had been approved by their Catholic CEO for a packet of crisps. This was their speedy response:
We are extremely sorry that the crisp name that we had selected has offended you. This wasn’t our intention. After receiving a number of comments similar to yours, Clive (Pret's CEO) has taken your advice and decided to remove all of the crisps from our shops with effect from today.
We will be donating the unsold crisps to homeless charities that we support across the country.
Thank you for writing. We do listen and we have tried to react quickly
Kindest Regards
If only the MPs listened as keenly to those who pay their wages, keep them in a job, etc....
H/T to Richard who cajoled me into writing my first post in ages!
Thank you M, I'm sure no cajoling was needed. You are fortunate to have received a reply......I received nothing!.
ReplyDeleteHope the family are well.
Maybe my message was more crude than yours - suggesting that for the purposes of equality they should introduce such items as Mohamed's bacon rolls and Buddha's meat feast sandwich, etc. might have made the difference!!
ReplyDeleteI think my letter to my MP was a little more diplomatic!